Rid-A-Bug Exterminating
has protected homes and businesses across the Millers Creek, NC region since 1972. As a local, family-owned company based right here in Wilkes County, we understand the pests that move through the foothills and the homes they target. When you need fast, dependable, and effective service, our team is ready to respond.
Local Pest Control You Can Trust
Rid-A-Bug was founded in 1972 by Linnie L. Roberts and his wife, Jerry Ann, who built the business on a simple promise of affordable, professional pest management for the region. Today their son Marty Roberts and daughter Michele Cass manage the company, supported by a staff of more than 45 pest management professionals serving North Carolina, South Carolina, and Virginia.
Being based in Wilkes County matters. We are not a distant call center routing a technician hours away. We live and work in the same communities we protect, which means we know the local pest seasons, the common construction styles, and the challenges that come with foothills properties. That local knowledge translates into faster, more accurate solutions for your home.
Our Pest Management Services
With more than five decades of experience, we have grown to handle nearly any pest or insect problem a property can present. Our most popular services include:
- Termite Management. Termites are silent destroyers that often go unnoticed until costly damage is done. When an active colony is found, we treat with Termidor, a non-repellent that the termites spread through their own colony for thorough elimination.
- Ant Management. We identify the species and target the colony so the problem does not simply return a few weeks later.
- Wood-Destroying Insect Report (WDIR). Required by law on many residential and commercial properties being sold or refinanced, this report is completed by our licensed, accredited inspectors with honesty and integrity.
- Mosquito Management. We treat to eliminate mosquitoes at the source and help remove the breeding areas hiding in your own yard.
- Bed Bug Management. Our innovative treatment is safe for your home and family but deadly to bed bugs, and the sooner we inspect, the better.
- Wildlife Management. Backed by a North Carolina Wildlife Damage Control Agent on staff, we humanely remove squirrels, raccoons, rodents, mice, rats, bats, snakes, opossums, and more, with emergency response available.
- Cockroach Management. We tackle infestations at the source and help prevent their return.
- Pest and Insect Management. From spiders and fleas to roaches, moths, ticks, and beyond, we build a plan that fits your property using a bait system, ongoing maintenance, or LEED certified products.
- Crawl Space Encapsulation. By sealing and closing crawlspaces, we create a dry environment that is not conducive to pests, offering a long-term solution while improving energy efficiency and indoor air quality.
We also offer Thermal, Acoustical, and Pest Control (TAP) insulation for attics and crawlspaces, an environmentally friendly option that lowers energy consumption, controls moisture, and helps keep pests out year-round.
Why Homeowners Choose Rid-A-Bug
Choosing a pest control company is about trust as much as treatment. Families and businesses across the foothills rely on us for these advantages:
- Over 50 years of experience serving the region
- Same-day service available, or within 24 hours
- Weekend and evening service available
- Warranties available for retreatment and damage repair
- LEED certified treatments available
- All technicians state-registered for pest management and wood-destroying insects
- A 10% discount for military members and senior citizens
- A local, family-owned company you can reach when you need us
Our credentials back up that reputation. Rid-A-Bug is an active member of the North Carolina Pest Management Association, the National Pest Management Association, and QualityPro. Our team holds certifications from the North Carolina Department of Agriculture, the National Pest Management Association, the North Carolina Wildlife Commission, and we are a TAP Insulation Certified Installer.
Our Approach: Integrated Pest Management
We believe effective pest control should also be responsible pest control. That is why our work is grounded in Integrated Pest Management, an approach that uses knowledge of a pest's life cycle and its environment to control it while limiting unnecessary chemical use.
Rather than simply spraying and hoping, IPM combines several methods. These include making the environment less hospitable to pests, sealing entry points, introducing low-risk treatments only when needed, and educating homeowners on prevention. The result is safer, longer-lasting control that protects your family, your pets, and the surrounding environment. When chemical treatment is the right tool, we favor LEED certified products applied sparingly and with care.
What to Expect When You Call
We aim to make the process simple from your first phone call to a pest-free home. Here is how it typically works:
- Reach out by phone or through our online contact form to describe the problem and request service.
- We schedule a visit, often the same day or within 24 hours, and dispatch a state-registered technician.
- Our technician inspects your property, identifies the pest and the conditions attracting it, and explains the findings.
- We design and carry out a treatment plan suited to your home, using IPM principles.
- We discuss any follow-up, ongoing maintenance, or warranty coverage so the problem stays solved.
This straightforward approach takes the guesswork out of pest control and keeps you informed at every step.
What Our Customers Say
We are proud of the relationships we have built across the region, and our reviews reflect the care our technicians bring to every visit. One recent customer, Monte Willis, shared a sentiment we hear often: "Don is the best! He is a true man of his word."
Reviews like this, alongside our strong overall rating, speak to the consistency and personal attention that come with hiring a local, family-run team.
Frequently Asked Questions
Do you provide pest control throughout Wilkes County?
Yes. We are based in Wilkes County and serve the surrounding foothills communities, along with a broad region across North Carolina, South Carolina, and Virginia. If you are nearby, there is a good chance we already serve your neighborhood.
How quickly can a technician come out?
We offer same-day service when possible, or within 24 hours, and we have weekend and evening service available. For wildlife emergencies, we make it a priority to respond as quickly as we can.
What kinds of pests can you treat?
Our team handles nearly any pest or insect, from termites, ants, and cockroaches to bed bugs, mosquitoes, spiders, fleas, ticks, and rodents. We also provide humane wildlife removal and crawl space encapsulation.
Are your treatments safe for my family and pets?
We emphasize Integrated Pest Management and use LEED certified products applied only when needed and in the right amounts. Our goal is effective control with the lowest reasonable risk to your household and the environment.
Do I need a WDIR for buying or selling a home?
In many cases, yes. A Wood-Destroying Insect Report is required by law on numerous residential and commercial properties being sold or refinanced. Our licensed, accredited inspectors complete the report honestly and share it with all necessary parties.
Schedule Your Inspection Today
You should not have to share your home with pests. Whether you are dealing with an active infestation or simply want to protect your property before problems start, Rid-A-Bug is ready to help with fast, dependable service from a team rooted in your community.
Reach out through our contact page to request an inspection or learn more about our services. Let more than 50 years of local experience go to work for your home.