# Rid-A-Bug Exterminating > Rid-A-Bug Exterminating is a family-owned pest control and wildlife removal company based in Hamptonville, North Carolina. The team handles termites, bed bugs, mosquitoes, ants, rodents, wildlife, and crawl space issues for homeowners and businesses across the region. Service is built around fast response, certified technicians, and integrated pest management practices that limit unnecessary chemical use. The company serves customers throughout the Piedmont and Foothills of North Carolina, plus parts of Virginia and South Carolina, including Wilkes, Surry, Yadkin, Iredell, Forsyth, Catawba, Alexander, Watauga, Ashe, Mecklenburg, and surrounding counties. Linnie L. Roberts and his wife Jerry Ann founded the company in 1972, and their children Marty Roberts and Michele Cass run it today with a team of more than 45 pest management professionals. Rid-A-Bug is licensed in North Carolina, South Carolina, and Virginia, holds Quality Pro certification from the National Pest Management Association, and employs WDIR-accredited inspectors recognized by the North Carolina Pest Management Association. The company offers same-day or 24-hour service, weekend and evening appointments, warranties on retreatment and damage repair, and a 10% discount for military members and senior citizens. Business hours are Monday through Friday, 7:00 AM to 5:00 PM, with after-hours emergency service available. Call 1-800-682-5901 or visit the [contact page](https://ridabuginc.com/contact-us) to schedule an inspection or request service. ## Main Content - [Home](https://ridabuginc.com/): Company overview with most popular services, certifications, and direct contact information. - [About Us](https://ridabuginc.com/about-us): History of the Roberts family business since 1972, team size, certifications, and service philosophy. - [Services](https://ridabuginc.com/rid-a-bug-exterminating-services): Hub page listing all pest control, wildlife, moisture, and inspection services offered. - [Service Area](https://ridabuginc.com/service-area): List of cities and counties served across North Carolina, South Carolina, and Virginia. - [Contact Us](https://ridabuginc.com/contact-us): Phone, mailing address, hours of operation, and online contact form. - [Blog](https://ridabuginc.com/blog): Articles on pest identification, prevention, seasonal pest activity, and treatment options. - [How Did We Do](https://ridabuginc.com/how-did-we-do): Customer review and feedback page for past clients. - [Pay Online](https://ridabuginc.com/pay-online): Secure online bill payment portal for existing customers. ## Services - [Termite Management](https://ridabuginc.com/services/termite-management): Termite inspections and treatment using Termidor non-repellent products to eliminate colonies at the source. - [Pest and Insect Management](https://ridabuginc.com/services/pest-insect-management): General pest control for ants, roaches, spiders, fleas, ticks, beetles, and other common insects. - [Mosquito Management](https://ridabuginc.com/services/mosquito-management): Yard treatments that target adult mosquitoes and breeding sites across NC, SC, and VA. - [Crawl Space Encapsulation](https://ridabuginc.com/services/crawl-space-encapsulation): Sealing and moisture control for crawl spaces to reduce pests, mold risk, and energy loss. - [Wildlife Management](https://ridabuginc.com/services/wildlife-management): Humane removal and exclusion for squirrels, raccoons, opossums, snakes, foxes, and other nuisance wildlife. - [Bed Bug Management](https://ridabuginc.com/services/bed-bug-management): Inspection and treatment programs that target bed bugs in furniture, mattresses, and fabric without harming the home. - [Insulation Services](https://ridabuginc.com/services/insulation-services): TAP (Thermal, Acoustical, Pest Control) insulation installation for attics and crawl spaces. - [Wood-Destroying Insect Report](https://ridabuginc.com/services/wdir): Licensed WDIR inspections required for real estate transactions and refinancing. ## Frequently Asked Questions - [How often should pest control be done?](https://ridabuginc.com/blog/how-often-should-pest-control-be-done) Most homes benefit from quarterly service to break pest reproduction cycles, though monthly or bi-monthly visits may be needed for active infestations or high-pressure pests like mosquitoes. - [What is the difference between pest control and extermination?](https://ridabuginc.com/blog/pest-control-vs-extermination-what-s-the-difference) Pest control focuses on ongoing prevention and integrated management, while extermination targets immediate elimination of an existing infestation. Rid-A-Bug offers both depending on the situation. - [What is integrated pest management?](https://ridabuginc.com/blog/what-is-integrated-pest-management) IPM is an approach that combines monitoring, prevention, and targeted treatment to control pests with the lowest possible environmental impact. It relies on chemicals only when other methods fall short. - [Do I need a wood-destroying insect report?](https://ridabuginc.com/blog/do-i-really-need-a-wood-destroying-insect-report-wdir) A WDIR is legally required for most home sales and refinances in North Carolina and Virginia. Licensed inspectors check for termites, powderpost beetles, old house borers, and other wood-destroying organisms. - [Can an ozone generator get rid of pests?](https://ridabuginc.com/blog/can-an-ozone-generator-get-rid-of-pests) Ozone generators are marketed as pest solutions but do not reliably kill insects at safe concentrations. Professional treatment is more effective and avoids the health risks tied to high ozone exposure. - [Do ultrasonic pest repellers work?](https://ridabuginc.com/blog/do-ultrasonic-pest-repellers-work) Independent research has not shown ultrasonic devices to be a reliable way to control pests. Rodents and insects either ignore the sound or adjust to it quickly. - [What causes bed bugs?](https://ridabuginc.com/blog/what-causes-bed-bugs) Bed bugs are usually brought home on luggage, used furniture, or clothing after travel or visits to infested locations. Cleanliness has little to do with whether they appear. - [How do I choose a professional exterminator?](https://ridabuginc.com/blog/how-to-choose-a-professional-exterminator) Look for proper state licensing, current insurance, clear written warranties, transparent pricing, and verifiable membership in industry groups like the National Pest Management Association. ## Optional Content - [Resource Center](https://ridabuginc.com/resource-center): Downloadable guides and educational pest control resources for homeowners. - [Termite Control and Prevention eBook](https://ridabuginc.com/termite-control-and-prevention-ebook): Free downloadable guide on identifying, treating, and preventing termite damage. - [Pest Control in Charlotte, NC](https://ridabuginc.com/pest-control-in-charlotte-nc): Local service page for Charlotte-area homeowners and businesses. - [Pest Control in Winston-Salem, NC](https://ridabuginc.com/pest-control-in-winston-salem-nc): Local service page for Winston-Salem residential and commercial pest control. - [Commercial Pest Control](https://ridabuginc.com/commercial-pest-control): Pest management programs for restaurants, hotels, warehouses, retail stores, and other commercial facilities. ## Contact - [Contact Us](https://ridabuginc.com/contact-us): Call 1-800-682-5901. Mailing address 2648 Somers Rd, Hamptonville, NC 27020. Open Monday through Friday 7:00 AM to 5:00 PM with after-hours emergency service. - [Service Area](https://ridabuginc.com/service-area): Full list of cities and counties served across North Carolina, South Carolina, and Virginia. - [Pay Online](https://ridabuginc.com/pay-online): Secure online payment portal for existing customers.